Friday, June 19, 2009

Hong Kong 7-Eleven Store Serves During Swine Flu Quarantine

As the threat of swine flu swept the globe in May, one 7-Eleven store in Hong Kong, China, found a way to serve.

With the 2003 threat of SARS not long forgotten, Hong Kong authorities acted swiftly in response to Asia's first confirmed case of the swing flu, ordering more than 200 guests and 100 employees to stay inside the Metropark Hotel in the city's Wanchai district.


(Photo: A 7-Eleven store employee takes an order for quarantined guests.)


Hong Kong 7-Eleven store #1212, located across the street from the hotel, quickly responded to telephone orders asking for supplies for the quarantined. Store manager Chan Siu Kei accepted orders around the clock for seven days, providing snacks, drinks, phone cards and tobacco products. 7-Eleven employees wearing surgical masks took turns making more than 50 personal deliveries to hotel patrons throughout the week.


(Photo: A store employee makes his way across the street to deliver items to Metropark Hotel patrons.)


Gary Baldo, 7-Eleven Managing Division Asia Pacific, said Kei and his employees' quick response were not only an admirable act of Servant Leadership, but also a testament to the reputation 7-Eleven stores in China uphold for being clean, sanitary and dependable.


7-Eleven was one of two stores in the area working to serve patrons during the height of the swine flu quarantine at the Metropark Hotel.

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